Norberto Perez
Florence,KY
Summary
Dynamic leader with proven expertise in team leadership and problem-solving, honed at PepsiCo and El Caporal Mexican Bar & Grill. Excelled in optimizing operations and enhancing team performance, demonstrating adaptability and a keen attention to detail. Achieved significant improvements in efficiency and customer satisfaction, showcasing a positive attitude and reliability.
Overview
2025
2025
years of professional experience
Work History
Manager
El Caporal Mexican Bar & Grill
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Operations Technician
PepsiCo
09.2024 - Current
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
- Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
- Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.
- Reduced equipment downtime through regular maintenance checks and swift troubleshooting.
- Streamlined workflow processes to improve team productivity with meticulous organization and scheduling.
Forklift Operator
PepsiCo
05.2023 - 09.2024
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
A S - Eletronics
Heald Institute of Technology
Sacramento, CA06.1995
Skills
- Team Leadership
- Time Management
- Positive Attitude
- Adaptability and Flexibility
- Attention to Detail
- Problem-Solving
- Reliability
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Operations Technician
PepsiCo
09.2024 - Current
Forklift Operator
PepsiCo
05.2023 - 09.2024
Manager
El Caporal Mexican Bar & Grill
A S - Eletronics
Heald Institute of Technology
Similar Profiles
Carla CanelaCarla Canela
Waitress at El Tequila Mexican Grill & BarWaitress at El Tequila Mexican Grill & Bar
Lizbeth PinedaLizbeth Pineda
Waitress Trainee, Cashier at El Regio Mexican Grill & BarWaitress Trainee, Cashier at El Regio Mexican Grill & Bar
Fulbia Lorena GodinezFulbia Lorena Godinez
Waitress at El Capitan Mexican Grill & BarWaitress at El Capitan Mexican Grill & Bar