Norelza Rivero Mesa
305-343-8156 |
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Proficient in both administrative and clinical work. Fluent in Spanish with excellent written and communication skills. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Skin & Cancer Associates Office Of Dr. Brian Katz
05.2005 - 04.2010
- Assisted front office with coordination of care to ensure smooth patient flow
- Interviewed patients to obtain their medical history and the purpose of their visit
- Assisted healthcare professionals with patient care, examinations, testing, and procedures
- Maintained inventory of medications, office, and medical supplies
- Organized supplies in rooms for patient care
- Documented patient visits and ensured confidentiality
- Furthered assistance to healthcare professionals for Hospitalized patients
- Called patients with results and directed follow-up care
- Provided additional support to Spanish-speaking patients
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of waste properly
Medical/Administrative Assistant
Medlife HealthCare
03.1996 - 12.2003
- Maintained accurate records and ensure compliance
- Data Entry for billing purposes
- Coordinated patient flow and assist with scheduling appointments and procedures
- Served as Liaison with other departments
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes
- Scheduled patient appointments and placed reminder calls
Admissions Coordinator
Palm Springs General Hospital
06.1997 - 12.1999
- Assisted patients with documents for direct Hospital and surgery admission
- Ensured smooth process for patients and Medical staff
- Emergency Room admissions support when needed
- Provided additional assistance for Spanish-speaking patients
Skills
- Medical Terminology
- Patient preparation
- Administrative Skills
- Bilingual
- Excellent verbal and written skills
Certification
- National Certified Medical Assistant, 2004
- National Certified Phlebotomy Technician, 2004
Timeline
Medical Assistant
Skin & Cancer Associates Office Of Dr. Brian Katz
05.2005 - 04.2010
Admissions Coordinator
Palm Springs General Hospital
06.1997 - 12.1999
Medical/Administrative Assistant
Medlife HealthCare
03.1996 - 12.2003
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