Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nori-lee Flores

Nori-lee Flores

San Antonio,TX

Summary

Co-Manager at Journeys Underground with a proven track record in staff management and customer service. Successfully directed stock control operations while enhancing team performance through strategic planning and effective communication. Recognized for efficiently resolving customer grievances, contributing to a positive shopping experience and business growth. Schedule maker and am able to exceed daily and weekly sales goals , while training and shadowing new sales associates

Overview

2
2
years of professional experience

Work History

Co Manager

Journeys Underground
San Antonio, TX
06.2025 - Current
  • Directed stock control operations.
  • Handled challenging customer grievances efficiently, safeguarding business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Managers and sales associates to share best practices, learn from collective experiences, and improve overall store performance.
  • learned how to keep up in an efficient fast paced back to school season

Crew Member

Glasshouse San Antonio
San Antonio, TX
01.2024 - 05.2025

at the event center, I had to jump on a bunch of different jobs such as waitressing ,cleanup, crew ,set up crew ,planning and decorating. I’ve worked for birthday parties, weddings, quinceañeras , event parties, etc. My shift consisted of starting as early as 8 AM working all day in the dry heat and during the winter with no breaks , and my latest shift lasting until around 4:30 in the morning. I’m very quick to hop on a job and adapt to my best ability while still providing excellent service.

Education

Business

Northwest Vista College
San Antonio, TX

High School Diploma - Health Services Administration

Brennan High School
San Antonio, TX
06.2025

Skills

  • Staff management
  • Contract negotiation
  • Staff development
  • Business development
  • Marketing management
  • Leasing and sales
  • Team leadership
  • Customer service
  • Staff training and development
  • Decision-making
  • Cross-functional teamwork
  • Strategic planning
  • Task delegation
  • Time management
  • Budget control
  • Performance management
  • Product management
  • Schedule preparation
  • Goal setting
  • Sales management
  • Sales techniques
  • Shift scheduling
  • Emergency response
  • Clear communication
  • Verbal and written communication

Languages

Spanish
Limited Working

Timeline

Co Manager

Journeys Underground
06.2025 - Current

Crew Member

Glasshouse San Antonio
01.2024 - 05.2025

Business

Northwest Vista College

High School Diploma - Health Services Administration

Brennan High School
Nori-lee Flores