Summary
Overview
Work History
Education
Skills
Timeline
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Nori Suzuki

Bay Area,CA

Summary

Proven expertise in globalization operations and business management . Exceptional record of success setting up localization model for global companies and delivering localized products and go-to-market content to increase world wide sales productivity. Collaborative leader with dedication to partnering with HQ and Geo stakeholders (Development, Product Management and Marketing), localization partners, and international customers. Strong leader and problem solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Outstanding communication skill in English and Japanese, well-known for creating positive workplace culture and high-performing teams in Asia Pacific and Europe.

Overview

20
20
years of professional experience

Work History

Senior Manager, APJ Globalization Operations

VMware
08.2018 - 01.2024
  • Achieved on-time delivery with adequate quality for global digital web, campaigns, and events including VMware Explore for 20+ languages.
  • Improved linguistic quality by providing comprehensive training & team building and fostering a collaborative work environment for internal teams and localization vendors.
  • Increased customer satisfaction with timely project deliveries and seamless communication with stakeholders especially in the Asia Pacific region.
  • Boosted collaboration in localization processes and tools to enhance standardization across all languages.

Transcreation Manager, Globalization

Apple
03.2015 - 11.2015
  • Recruited, interviewed, and hired employees and implemented a buddy & mentoring program to promote positive feedback and engagement.
  • Cross-trained existing localization linguists and transcreation writers to maximize team agility and performance.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.

Senior Manager, Vendor Program

EMC
03.2012 - 02.2014
  • Established Vendor Accountability Program and ran Lean Six Sigma projects to improve the Global Market localization process and quality.
  • Effectively launched the Global Sustainability program and contributed to increasing awareness to build global sourcing.
  • Implemented innovative solutions of crowd-sourcing and engaged the community to reduce costs and enhance productivity levels.

Senior Manager, Globalization World Wide

EMC
03.2008 - 02.2011
  • Established and grew a Global Go-to-market localization program in 9 key strategic markets to ensure the quality and time-to-market to meet the regional customers’ needs and objectives.
  • Worked with cross-functional teams (Product Development, Marketing, and other internal stakeholders) to achieve project milestones and deliver 9 languages simultaneously.
  • Implemented a quality management system to overcome challenges, leading to enhanced productivity levels.

Senior Manager, Globalization, Asia

EMC
11.2003 - 02.2008
  • Successfully launched software products in Japanese, Korean, Simplified Chinese and Traditional Chinese with internationalization and localization compliance, and contributed to the sales increase of the products in the APJ market.
  • Effectively managed localization projects with major global alliance partners and contributed to OEM sales revenue increase.
  • Achieved operational excellence by streamlining processes and implementing best practices of internationalization and localization.

Education

Bachelor of Arts - English, Psychology & Behavioral Science

Tennessee Wesleyan University
Athens, TN

Skills

  • Globalization Program Budget and Execution Oversight
  • Strategic Planning and Data Analytics
  • Cross-Functional Collaboration and Team Leadership
  • Tools: TMS, NMT, JIRA, Confluence, LQA and GitHub

Timeline

Senior Manager, APJ Globalization Operations

VMware
08.2018 - 01.2024

Transcreation Manager, Globalization

Apple
03.2015 - 11.2015

Senior Manager, Vendor Program

EMC
03.2012 - 02.2014

Senior Manager, Globalization World Wide

EMC
03.2008 - 02.2011

Senior Manager, Globalization, Asia

EMC
11.2003 - 02.2008

Bachelor of Arts - English, Psychology & Behavioral Science

Tennessee Wesleyan University

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Nori Suzuki