Norie Jones
Burnsville,MN
Summary
Dynamic Pharmacy Technician with proven expertise at Costco in medication dispensing and inventory management. Recognized for exceptional problem-solving skills and commitment to patient confidentiality. Adept at optimizing workflows and delivering outstanding customer service, ensuring compliance with safety protocols while enhancing overall operational efficiency.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
Costco
Burnsville, MN
10.2019 - Current
- Executed prescription processing with precision and efficiency, ensuring adherence to safety protocols.
- Supported pharmacists in medication preparation and dispensing processes.
- Oversaw inventory management, ensuring timely restocking of medications and supplies.
- Delivered exceptional customer service by efficiently addressing inquiries and resolving issues.
Bakery Wrapper
Costco
Fort Worth, TX
11.2012 - 10.2019
- Assisted in inventory management by organizing and labeling products for easy access.
- Collaborated with team members to maintain a clean and organized workspace.
- Monitored product quality, ensuring freshness and compliance with company guidelines.
Customer Service Representative
Target
Fort Worth, TX
06.2008 - 11.2012
- Assisted customers with product inquiries and transaction processes.
- Resolved customer complaints efficiently, enhancing satisfaction levels.
- Maintained knowledge of store promotions and sales to inform customers.
- Facilitated collaboration among team members to enhance shopping experience.
Cashier
Target
Fort Worth, TX
03.2008 - 06.2008
- Processed customer transactions accurately and efficiently.
- Assisted customers with inquiries and product selections.
- Maintained cleanliness and organization of checkout area.
- Learned and operated point-of-sale systems effectively.
Education
Vocational For Pharmacy Technician -
University of Texas in Arlington
Arlington, TXSkills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Insurance billing
Medication dispensing
Patient confidentiality
Timeline
Pharmacy Technician
Costco
10.2019 - Current
Bakery Wrapper
Costco
11.2012 - 10.2019
Customer Service Representative
Target
06.2008 - 11.2012
Cashier
Target
03.2008 - 06.2008
Vocational For Pharmacy Technician -
University of Texas in Arlington