Summary
Work History
Education
Skills
Timeline
Generic

Norma Arevalo

Conroe,TX

Summary

Dedicated worker with a proven track record at Valero, adept in handling transactions with high accuracy and ensuring customer satisfaction. Excelled in a fast-paced environment, enhancing store efficiency and fostering customer loyalty through exceptional service. Skilled in customer assistance and bilingual communication, effectively addressing inquiries and resolving complaints, contributing to a positive shopping experience.

Work History

Cashier

Valero
Conroe, TX
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Cashier

San Miguel De Allende Imports
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Learned duties for various positions and provided backup at key times.

Education

Conroe High School
Conroe, TX
2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Bilingual

Timeline

Cashier

Valero

Cashier

San Miguel De Allende Imports

Conroe High School
Norma Arevalo