Norma Benavides
Corpus Christi
Summary
Dynamic Insurance Verification Specialist with extensive experience at Corpus Christi Allergy PA, adept at ensuring HIPAA compliance and enhancing patient satisfaction. Proven track record in reducing claim denials through meticulous data entry and effective communication. Skilled in managing sensitive information while fostering a collaborative environment for colleagues.
Overview
43
43
years of professional experience
Work History
Insurance Verification Clerk & Medical Assistant
Dr. Roberto Espada
05.2014 - Current
- Assisted in reducing account receivables aging by effectively tracking pending authorizations and following up on unresolved claims in a timely manner.
- Empowered patients to make informed decisions about their healthcare options through clear communication about their coverage limitations and out-of-pocket expenses.
- Reduced claim denials by diligently reviewing patient information and ensuring accuracy in data entry.
- Served as a reliable resource for colleagues regarding complex cases, offering guidance based on extensive knowledge of various insurance plans.
Insurance Verification Specialist
Corpus Christi Allergy PA
01.2013 - 03.2014
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Medical Insurance Biller
Corpus Christi Allergy and Dermatology
06.2010 - 12.2012
- Boosted customer satisfaction through professional handling of patient inquiries regarding billing matters and insurance coverage.
- Contributed to company growth by accurately analyzing trends in denial rates, payer mix, and other key performance indicators relevant to revenue cycle management.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Insurance Medical Biller
Colon And Rectal Associates
09.2007 - 05.2010
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Education
GED -
07-1975
Obtained my diploma only
Skills
- HIPAA compliance
- Data entry proficiency
- Accuracy and precision
- Confidentiality
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Insurance Verification Clerk & Medical Assistant - Dr. Roberto Espada
05.2014 - Current
Insurance Verification Specialist - Corpus Christi Allergy PA
01.2013 - 03.2014
Medical Insurance Biller - Corpus Christi Allergy and Dermatology
06.2010 - 12.2012
Insurance Medical Biller - Colon And Rectal Associates
09.2007 - 05.2010
Adult Learning Center - GED,
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