Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norma Herrera de la Cruz

Yonkers,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

23
23
years of professional experience

Work History

Stamford
Stamford, CT
01.2023 - Current
  • Greet customers, explain daily specials, and answer questions related to the menu.
  • Take orders from customers for food and beverages.
  • Relay food and beverage orders to the kitchen, such as via a point-of-sale system.

Pleasantville
Pleasantville, NY
01.2022 - Current
  • Greet customers, explain daily specials, and answer questions related to the menu.
  • Take orders from customers for food and beverages.
  • Relay food and beverage orders to the kitchen, such as via a point-of-sale system.

hosts/waitress

Raceway
Yonkers, NY
01.2017 - 01.2022
  • Greet customers, explain daily specials, and answer questions related to the menu.
  • Take orders from customers for food and beverages.
  • Relay food and beverage orders to the kitchen, such as via a point-of-sale system.

Babysiiter

Emily hernandez
Yonkers, New York
07.2015 - 05.2019
  • Supervised children in safe and engaging environments.
  • Planned age-appropriate activities to foster creativity and learning.
  • Communicated effectively with parents about daily routines and needs.
  • Maintained a clean and organized play area for children's safety.
  • Assisted with homework and educational projects for various subjects.
  • Developed trusting relationships with children to promote emotional well-being.
  • Ensured adherence to safety protocols during outings and playtime activities.
  • Responsibly watched children while parents were out.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Enforced rules to teach good manners and maintain safe environment.

Insurance agent

Allstate
Yonkers, NY
01.2017 - 06.2017
  • Insurance agents work with clients including business owners and benefits decision-makers to develop the right coverage plans for their needs.
  • They help owners and employees wade through the sometimes intimidating world of insurance.

Return
01.2016 - 01.2017
  • Greet customers, explain daily specials, and answer questions related to the menu.
  • Take orders from customers for food and beverages.
  • Relay food and beverage orders to the kitchen, such as via a point-of-sale system.

Hastings dinner
Hastings-On-Hudson, NY
01.2005 - 01.2007
  • Greet customers, explain daily specials, and answer questions related to the menu.
  • Take orders from customers for food and beverages.
  • Relay food and beverage orders to the kitchen, such as via a point-of-sale system.

cashier

Supermarket IGA
Yonkers, NY
01.2003 - 01.2004
  • Processing and receiving payments and issuing receipts to customers as they leave with their purchases.
  • Cashiers also handle additional items necessary, such as coupons, while providing an excellent customer service experience

Education

GED -

Dorothy Bennett Mercy
Brooklyn

ASA college - Medical assistant

Manhattan
Manhattan

Skills

  • Management
  • Problem solving
  • Communication
  • Leadership
  • Customer service

Timeline

Stamford
01.2023 - Current

Pleasantville
01.2022 - Current

hosts/waitress

Raceway
01.2017 - 01.2022

Insurance agent

Allstate
01.2017 - 06.2017

Return
01.2016 - 01.2017

Babysiiter

Emily hernandez
07.2015 - 05.2019

Hastings dinner
01.2005 - 01.2007

cashier

Supermarket IGA
01.2003 - 01.2004

GED -

Dorothy Bennett Mercy

ASA college - Medical assistant

Manhattan
Norma Herrera de la Cruz