Norma Montalvo
Newport News,VA
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Dental Receptionist
Calvin White DDS
Yorktown, Virginia
05.2025 - Current
- Scheduled patient appointments and managed daily calendar for efficient operations.
- Answered phone calls and answer patient questions.
Dental Receptionist
Family Dental
Hampton, VA
04.2024 - 09.2025
- Scheduled patient appointments and managed daily calendar for efficient operations.
- Answered phone calls and addressed patient inquiries with professionalism.
- Processed patient information and maintained accurate health records.
- Verified patient insurance and collected payments.
Education
Woodside High School
Newport News, VASkills
- Appointment scheduling
- Patient record management
- Insurance verification
- Payment processing
- Effective communication
- Attention to detail
- Problem solving
- Organizational skills
- Verbal and written communication
- Patient flow management
- Appointment confirmation
- Excellent multitasking capability
- Office opening and closing
- Dental radiography
- Patient scheduling
- Insurance billing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- X-Ray certified
Timeline
Dental Receptionist
Calvin White DDS
05.2025 - Current
Dental Receptionist
Family Dental
04.2024 - 09.2025
Woodside High School