Norma E. Reyes Mendoza
Burlington,WA
Summary
Dedicated team leader with extensive experience in cashier operations and training. Skilled in maintaining operational standards, fostering effective communication, and driving team collaboration to achieve high levels of customer service and satisfaction.
Overview
12
12
years of professional experience
Work History
Cashier
Provision Centerplate Inc.
Anacortes, WA
12.2025 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and register management.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, enhancing overall customer experience.
- Maintain strong communication with management at all times.
Sorter Operations Associate
Amazon
Burlington, WA
04.2024 - Current
- Sorting efficient packages, processing in accurate order fulfillment.
- Monitored workflow to maintain operational standards and optimize sorting efficiency.
- Trained new associates on safety protocols in best practices for long shifts.
- Collaborated with team members to identify process improvements for enhanced productivity and time management.
- Prepped all sorted boxes/items in its proper totes for truck deliveries at time of arrival.
Seafood/Meat Dept
Fred Meyer
Burlington, WA
03.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Janitor/Maintenance Crew Member
Swinomish Casino & Lodge
Anacortes, WA
03.2023 - 09.2023
- Maintained cleanliness and sanitation standards throughout casino and lodge facilities.
- Operated industrial cleaning equipment to ensure efficient cleaning processes.
- Conducted regular inspections to identify maintenance needs and address issues promptly.
- Coordinated with management towards maintenance of building.
- Covered for other employee maintenance.
Cashier Team Lead
Swinomish Market and Deli
Anacortes, WA
03.2014 - 09.2022
- Supervised cashier team, ensuring efficient transaction processing and exceptional customer service.
- Trained new cashiers on company policies, operational procedures, and point-of-sale systems.
- Monitored cash handling practices to maintain accuracy and compliance with financial standards.
- Resolved customer inquiries and complaints effectively to enhance satisfaction and loyalty.
- Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma -
Harlingen High School
Harlingen, TX05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved numerous documents for management in which led to supervisor position.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Provision Centerplate Inc.
12.2025 - Current
Sorter Operations Associate
Amazon
04.2024 - Current
Seafood/Meat Dept
Fred Meyer
03.2023 - 01.2024
Janitor/Maintenance Crew Member
Swinomish Casino & Lodge
03.2023 - 09.2023
Cashier Team Lead
Swinomish Market and Deli
03.2014 - 09.2022
High School Diploma -
Harlingen High School