NORMAN ADAMS
Crossville,TN
Summary
Seasoned Service Manager bringing 20 years of Automotive experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
Overview
37
37
years of professional experience
Work History
Service Manager
Crossville Tire And Appliance
02.1987 - 12.2023
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Negotiated with vendors to secure best prices for parts and supplies.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
Education
High School Diploma -
Cumberland County High School
Crossville, TN05.1980
Skills
- Crew Leadership
- Staff Development
- Problem Resolution
Timeline
Service Manager
Crossville Tire And Appliance
02.1987 - 12.2023
High School Diploma -
Cumberland County High School
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