Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Norman Castro

Casa Grande,AZ

Summary

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Glenn Jones Auto Group
03.2021 - 07.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Dave White Golf Course

City Of Casa Grande
10.2017 - 08.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Account Manager

Tri Valley Landscaping
09.2015 - 08.2017
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Education

N/A - N/A

Casa Grande Union High School
Casa Grande, AZ

Skills

  • Time Management
  • Customer Relationship Management
  • CRM proficiency
  • Product and service knowledge

Languages

Spanish
Native or Bilingual

Timeline

Sales Consultant

Glenn Jones Auto Group
03.2021 - 07.2024

Dave White Golf Course

City Of Casa Grande
10.2017 - 08.2020

Account Manager

Tri Valley Landscaping
09.2015 - 08.2017

N/A - N/A

Casa Grande Union High School
Norman Castro