Norman Lotts
Sun City,AZ
Summary
Dynamic sales associate with a proven track record at Lowe’s Home Improvement, excelling in customer service and problem-solving. Leveraged teamwork to enhance store organization and visual appeal, fostering repeat business. Skilled in operating point-of-sale systems and maintaining compliance with safety protocols in well drilling, ensuring optimal performance and customer satisfaction.
Overview
2021
2021
years of professional experience
Work History
Sales Associate
Lowe’s Home Improvement
- Assisted customers in product selection, ensuring a positive shopping experience.
- Maintained knowledge of store inventory and promotions to provide accurate information.
- Executed daily merchandising tasks, including restocking shelves and organizing displays.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Implemented best practices for maintaining store cleanliness and organization to optimize workflow.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Water Well Driller and Pump Technician
Hamilton and Sons Well Drilling
05.2012 - 09.2020
- Operated drilling equipment to extract groundwater efficiently.
- Conducted site assessments to determine optimal drilling locations.
- Implemented safety protocols to maintain compliance with industry regulations.
- Collaborated with team members to troubleshoot equipment malfunctions.
- Maintained accurate records of drilling activities and water quality tests.
- Assisted in the selection and maintenance of drilling tools and machinery.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and implementing more efficient techniques.
- Improved well production rates by conducting thorough geological surveys and selecting optimal drilling locations.
- Provided technical expertise in the selection, operation, and maintenance of well drilling equipment, ensuring optimal performance levels were achieved consistently.
Water Well Technician
Boone Water Systems
04.1991 - 01.2012
Education
High School Diploma - College Prep
Stebbins High School
Dayton, OH05.1973
Skills
Customer service
Affiliations
Moose International
American Legion post 62
Timeline
Water Well Driller and Pump Technician
Hamilton and Sons Well Drilling
05.2012 - 09.2020
Water Well Technician
Boone Water Systems
04.1991 - 01.2012
Sales Associate
Lowe’s Home Improvement
High School Diploma - College Prep
Stebbins High School