Summary
Overview
Work History
Education
Skills
MILTARY
Timeline
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Norman Sheppard

Ormond Beach

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

38
38
years of professional experience

Work History

Sales Associate

Broward Motorsports
12.2022 - 12.2024
  • Built relationships with customers to encourage repeat business.
  • Organized motor vehicles to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

Florida Cycle & Spor
11.2021 - 12.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Owner

Jenson Beach Pizza
09.2021 - 10.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Owner/Operator Truck Driver

Pepperidge Farm Distribution Business
04.2013 - 09.2021
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Operations Technician

Northeast Utilities
10.1986 - 08.2008
  • Demonstrated expertise in equipment operation, contributing to higher quality outputs within tight deadlines.
  • Conducted thorough root cause analyses for recurring issues, leading to long-term resolutions and minimized system disruptions.
  • Served as a trusted resource for technical guidance, offering valuable input during critical decision-making processes and fostering a culture of continuous learning within the team.

Education

High School Diploma -

JA Foran High School
Milford

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Multi-tasking strength

MILTARY

U.S. MARINE CORPS

July 1982    July 1986

F4 Plane Captain

Multiple Meritorious Masts


Timeline

Sales Associate

Broward Motorsports
12.2022 - 12.2024

Sales Associate

Florida Cycle & Spor
11.2021 - 12.2022

Owner

Jenson Beach Pizza
09.2021 - 10.2022

Owner/Operator Truck Driver

Pepperidge Farm Distribution Business
04.2013 - 09.2021

Operations Technician

Northeast Utilities
10.1986 - 08.2008

High School Diploma -

JA Foran High School

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Norman Sheppard