Norman Turner
Century 21 King
Atlanta,GA
17
years of professional experience
Highly motivated and results driven professional with strong background in customer service, conflict resolution, and operations support. Known for adaptability and reliability in dynamic environments, ensuring optimal performance and growth.
Work History
Fulfillment Associate
5 Years 9 Months- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborated with team members to optimize workflows and improve overall operational performance.
General Manager
5 Months- Directed daily operations to enhance overall efficiency and customer satisfaction.
- Implemented strategic marketing initiatives to drive brand awareness and increase sales.
- Developed and executed training programs for staff to reach high performance standards.
- Fostered a positive team environment through effective leadership and conflict resolution.
Multi-Unit General Manager
2 Years 1 Month- Managed budgets effectively by monitoring financial reports and making data-driven decisions on cost reduction opportunities. Improved annual Net Profit by 18.35% by reducing food, labor, and paper costs.
- Optimized scheduling practices to maximize labor efficiency while maintaining high-quality customer service standards at each location. Reducing annual labor by 5%
- Created a positive work culture by fostering open communication channels between staff members and management personnel alike. Consistently recognizing employees for their contributions both large and small.
- Achieved General Manager of the Quarter within the first year by exceeding company standards.
Real Estate Coordinator
6 Years 10 Months- Coordinated efforts with 52 parishes and 26 schools to advance construction and real estate initiatives.
- Processed property taxes and exemptions for over 600 properties.
- Formulated spreadsheets for better property management and cost tracking systems, enhancing overall operational efficiency.
- Managed all real estate transactions, maintained accurate records of all transactions, and monitored contract execution to verify complete fulfillment of terms.
- Collaborated with legal teams to ensure compliance with local regulations and reduce risk exposure.
Replenishment-Merchandising Associate
2 Months- Assisted in unloading and stocking merchandise from Freight truck to sales floor and stockroom
- Replenished merchandise to sales floor according to reports
- Provided customer service
- Maintained the cleanliness and organization of store floor
Sales Associate
5 Years 9 Months- Provide excellent customer service
- Scan packages to correct pallet.
- Wrap Pallets to prepare for closing.
Mailroom Clerk
2 Years 11 Months- Sort/distribute/post mail for the pastoral center
- Print booklets, business cards, flyers, and various other media
- Provide customer service
Real Estate Agent
10 Years 3 Months- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Education
- Studied Business Administration And Management
Skills
Team Leadership
Training and Mentoring
Excellent Communication and Problem-Solving
Computer and Microsoft Office Skills
Timeline
General Manager
Playa Bowls
07.2025 - 12.2025Read More
Multi-Unit General Manager
Crumbl
04.2023 - 05.2025Read More
Fulfillment Associate
Amazon Warehouse
11.2020 - CurrentRead More
Sales Associate
Armstrong Garden Centers
11.2020 - CurrentRead More
Real Estate Agent
Century 21 King
05.2016 - CurrentRead More
Real Estate Coordinator
Diocese of San Bernardino
12.2014 - 10.2021Read More
Mailroom Clerk
Diocese of San Bernardino
01.2012 - 12.2014Read More
Replenishment-Merchandising Associate
Kohl’s
11.2009 - 01.2010Read More
University California Riverside/Moreno Valley College
from Studied Business Administration And Management
Read More