Noslen Cabrera Fernandez
Tampa,FL
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
7
7
years of professional experience
Work History
Insurance Agent
Self-employeed
Tampa, FL
07.2022 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
Delivery Driver
Amazon
Tampa, FL
08.2017 - 06.2022
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Education
220 Property & Casualty Pre-License
Florida Online Insurance
Orlando, FL02-2024
215 Life Health And Annuities
Florida Online Insurance
Orlando, FL02-2022
Bachelor of Science - Traumatology
UCM Carlos Juan Finlay
Camaguey, Cuba07-2010
Skills
- Customer Service
- Sales Experience
- Attention to Detail
- Fast Learner
- Bilingual
Languages
Spanis
Native/ Bilingual
English
Professional
Timeline
Insurance Agent
Self-employeed
07.2022 - Current
Delivery Driver
Amazon
08.2017 - 06.2022
220 Property & Casualty Pre-License
Florida Online Insurance
215 Life Health And Annuities
Florida Online Insurance
Bachelor of Science - Traumatology
UCM Carlos Juan Finlay
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