NOVOA RODRIGUEZ
Summary
Administrative & Operations Professional | Bilingual (English–Spanish)
Administrative professional with a strong operations background, experienced in supporting leadership and cross-functional teams in dynamic, fast-moving environments. Adept at managing schedules, coordinating stakeholders, tracking deliverables, and improving day-to-day efficiency. Brings sound judgment, curiosity, and a creative, solutions-oriented mindset shaped by work across corporate, logistics, and media organizations.
Overview
11
11
years of professional experience
Work History
Operations & Team Lead (Sous Chef)
Mount Madonna Center
United States
01.2024 - 01.2026
- Promoted within 8 months in a high-volume, fast-paced operation supporting 200+ daily stakeholders.
- Managed daily schedules, task prioritization, and real-time problem-solving under tight deadlines.
- Led and coordinated a team of 5–8, ensuring accountability, clear communication, and workflow efficiency.
- Managed inventory and coordinated purchasing with 6+ external suppliers.
Administrative & Accounting Assistant
DIAVAZ
Mexico
01.2018 - 01.2020
- Provided administrative support across six company subsidiaries in a detail-sensitive, regulated environment.
- Managed insurance records, renewals, and acquisitions using SAP, ensuring accuracy and compliance.
- Coordinated schedules, documentation, and communication with internal teams, suppliers, and external partners.
- Advanced from receptionist to expanded operational responsibilities based on performance and trust.
Warehouse Reception & Operations Associate
Bandai Inc.
United States
01.2016 - 01.2017
- Coordinated dock schedules and served as the primary point of contact for drivers and vendors.
- Maintained accurate inventory records and processed time-sensitive documentation.
- Resolved logistical issues in real time to keep operations moving efficiently.
Web & Media Production Assistant
Secretariat of Public Education (SEP) / CREFAL
Mexico
01.2015 - 01.2016
- Supported cross-functional teams by coordinating workflows, timelines, and deliverables.
- Assisted with documentation, content organization, and stakeholder coordination.
- Collaborated with technical and creative teams to meet institutional deadlines.
Education
Master's - Social Sciences and Humanities
Universidad Autónoma Metropolitana (UAM)
Cuajimalpa, Mexico01-2022
Bachelor's - Designs and Visual Communication, with specialty in Audiovisual & Multimedia
Universidad Nacional Autónoma De México (UNAM)
Mexico01-2014
Skills
- Administrative & Operations: Schedule & calendar coordination, action-item tracking and follow-up, cross-functional communication, vendor & supplier coordination, process improvement & documentation, high-judgment decision-making
- Software & Platforms: Microsoft Office, Google Workspace, Dropbox, Compressor, HandBrake
- Design & Visual Content: Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro, Lightroom)
- Filmmaking: Full production workflow (pre-prod, production, post-prod), DaVinci Resolve, Final Cut Pro X
- Grants: Proposal development and submission; successfully awarded three grants
Languages
English (Fluent)
Spanish (Native)
Timeline
Operations & Team Lead (Sous Chef)
Mount Madonna Center
01.2024 - 01.2026
Administrative & Accounting Assistant
DIAVAZ
01.2018 - 01.2020
Warehouse Reception & Operations Associate
Bandai Inc.
01.2016 - 01.2017
Web & Media Production Assistant
Secretariat of Public Education (SEP) / CREFAL
01.2015 - 01.2016
Master's - Social Sciences and Humanities
Universidad Autónoma Metropolitana (UAM)
Bachelor's - Designs and Visual Communication, with specialty in Audiovisual & Multimedia
Universidad Nacional Autónoma De México (UNAM)
ADDITIONAL EXPERIENCE & RECOGNITION
Creative & Media Leadership Experience | 2021–2025
Award-winning documentary director and editor, with projects screened at 50+ international festivals. Coordinated creative teams, managed production schedules, tracked deliverables, and delivered high-quality work under tight deadlines—often in parallel with full-time operational roles.
Awards & Achievements
Cinematographic Film Awards
The Shadow of the Palm Trees [La Sombra de las Palmeras] | 2024
- Best Environmental Film (Mexico, 2025), Honorable Mention (Mexico, 2025), Best Short Documentary (Uruguay, 2025), Best Film (Brazil, 2024),
City of Expertise [La Ciudad de la Pericia] | 2021
- Caesar Design Film Award (Italy, 2022), Audience Award, Wannabe Designers (Italy, 2022), Best Short Documentary Film (Mexico, 2022), Best Short Documentary Film (Mexico, 2022)
Cinematographic Film Judging
2025 – Jury Member, selection of winning short films –Filmambiente – Brazil
Awards & Achievements
The Shadow of the Palm Trees [La Sombra de las Palmeras] | 2024
- Best Environmental Film (Mexico, 2025), Honorable Mention (Mexico, 2025), Best Short Documentary (Uruguay, 2025), Best Film (Brazil, 2024),
City of Expertise [La Ciudad de la Pericia] | 2021
- Caesar Design Film Award (Italy, 2022), Audience Award, Wannabe Designers (Italy, 2022), Best Short Documentary Film (Mexico, 2022), Best Short Documentary Film (Mexico, 2022)
Cinematographic Film Judging
- 2025 – Jury Member, selection of winning short films –Filmambiente – Brazil