N’Quay White
Kalamazoo,MI
Summary
Extensive experience in customer service with the ability to enhance customer satisfaction through effective conflict resolution and teamwork. Skilled in cash handling and maintaining organized workspaces while efficiently operating within the field of work. Committed to delivering exceptional service while fostering a positive environment for both customers and colleagues.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
Kalamazoo, MI
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Conducted inventory checks for front-end merchandise, ensuring stock availability for customers.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
Jimmy John's
Kalamazoo, MI
01.2025 - 08.2025
- Prepared and assembled sandwiches according to customer specifications.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Operated kitchen equipment, adhering to safety and quality standards.
- Provided excellent customer service by promptly addressing inquiries and concerns.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to achieve timely order fulfillment during peak hours.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Cashier Assistant
Costco
Kalamazoo, MI
07.2024 - 12.2024
- Assisted customers with product inquiries and payment processing.
- Maintained cleanliness and organization of checkout areas.
- Operated cash registers efficiently, ensuring accurate transactions.
- Collaborated with team members to streamline customer service processes.
- Provided support during high-volume periods, enhancing overall efficiency.
- Contributed to inventory management by restocking merchandise as needed.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Crew Member
Jimmy John's
Kalamazoo, MI
04.2024 - 07.2024
- Implemented streamlined processes for order preparation, enhancing overall workflow efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
Media Intern
Public Media Network
Kalamazoo, MI
10.2023 - 12.2023
- Assisted in content creation for social media platforms, increasing audience engagement and reach.
- Supported production of multimedia projects using Adobe Creative Suite and Final Cut Pro.
- Collaborated with team members to brainstorm innovative ideas for promotional campaigns.
- Conducted research on industry trends to inform content strategy and audience targeting.
- Edited video segments for clarity and flow, ensuring high-quality final products.
- Managed project timelines, ensuring deadlines were consistently met for various media initiatives.
- Engaged in photography, graphic design and video content creation.
Education
High School Diploma -
Loy Norrix High School
Kalamazoo, MI05.2024
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Team collaboration
Cleaning and sanitizing
Customer service excellence
Order taking
Professionalism and courtesy
Product restocking
Conflict resolution
Product knowledge
Timeline
Cashier
Walmart
08.2025 - Current
Crew Member
Jimmy John's
01.2025 - 08.2025
Cashier Assistant
Costco
07.2024 - 12.2024
Crew Member
Jimmy John's
04.2024 - 07.2024
Media Intern
Public Media Network
10.2023 - 12.2023
High School Diploma -
Loy Norrix High School