Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ntenis Chotza

Astoria,NY

Summary

Motivated, hard working server with engaging personality and flexible approach. Friendly, and anticipating customer needs to ensure an enjoyable dining experience.

Overview

6
6
years of professional experience

Work History

Server

Aliada Restuarant
05.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, and manage bills.
  • Explained menu items to guests and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.

Head Busser

Hollywood Diner
11.2022 - 05.2023
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
  • Transported dirty utensils, dishes and trays to kitchen.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.

Head Waiter

Greek Village Restaurant
04.2022 - 10.2022
  • Handled customer complaints professionally, resolving issues through acknowledgment and commitment to service.
  • Greeted new customers, discussed specials and took drink orders.
  • Assigned work tasks and coordinated activities of dining area personnel to provide prompt and successful service to customers.
  • Supervised server staff and simultaneously served personal section of tables.

Server

Destino Blue Hotel & Spa
05.2020 - 10.2021
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and reoccurring business.
  • Managed food resources, memorized orders and coordinated customer service.

Bar Server

Calypso Bar & Restaurant
04.2019 - 09.2019
  • Restocked ice, condiments, and fridges.
  • Poured and prepared mixed drinks.

Food Runner

Napoli Pizzeria
05.2017 - 11.2018
  • Delivered correct food items to tables according to order documentation.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.

Education

Vocational Trade - Business And Managerial Economics

1st EPAL Korakianas
Corfu Town, Greece
06.2016

Skills

  • Dining Customer Service
  • High-Volume Dining
  • Sales Expertise
  • Wine Service
  • Stocking and Replenishing
  • Guest Relations Management
  • Sales Techniques
  • Server Training
  • Hospitality Service Expertise
  • Natural Leadership

Languages

Albanian
Native or Bilingual
Greek
Native or Bilingual

Timeline

Server

Aliada Restuarant
05.2023 - Current

Head Busser

Hollywood Diner
11.2022 - 05.2023

Head Waiter

Greek Village Restaurant
04.2022 - 10.2022

Server

Destino Blue Hotel & Spa
05.2020 - 10.2021

Bar Server

Calypso Bar & Restaurant
04.2019 - 09.2019

Food Runner

Napoli Pizzeria
05.2017 - 11.2018

Vocational Trade - Business And Managerial Economics

1st EPAL Korakianas

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Ntenis Chotza