Nubia Hercules
Ulta Cosmetics
San Diego,CA
2
Languages
Dynamic Cashier Team Lead at Ulta Cosmetics with proven expertise in cash handling and customer service. Successfully trained associates, enhancing team performance and efficiency. Known for resolving customer issues swiftly, ensuring satisfaction, and maintaining compliance. Recognized for a positive attitude and reliability, contributing to a seamless checkout experience.
Work History
Cashier Team Lead
- Supervised front-end cashiers, ensuring accurate POS transactions and consistent guest service.
- Trained associates on register procedures, returns, exchanges, and payment processing.
- Balanced cash drawers and verified end-of-shift tills for accuracy and compliance.
- Resolved customer concerns regarding pricing, coupons, rewards, and transaction discrepancies.
- Monitored checkout flow, directing coverage to reduce wait times and improve efficiency.
- Enforced store policies for cash handling, voids, refunds, and merchandise protection.
- Coordinated with management to maintain organized registers and smooth daily operations.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
- Medical Assistant
Skills
Customer service
Team leadership
Problem-solving
Cash handling
Positive attitude
Punctual and reliable
Flexible schedule
Cash register operation
Cash handling expertise
Money handling
Cashier training
Opening and closing procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Ulta Cosmetics
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San Diego City College
from Medical Assistant
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