Nubia Yasmin Pedroza
Detroit,MI
Summary
Dynamic professional with a proven track record, excelling in customer service and attention to detail. Reliable team member adept at problem-solving and team collaboration, I leverage my fluency in Spanish to enhance communication and engagement. Committed to delivering quality work expectations while fostering a positive environment. Eager to learn more about skills to be versatile and adapt to changing conditions. Strong work ethic and hardworking employee.
Overview
19
19
years of professional experience
Work History
Team Member
S.A.F.E. Management
Detroit, MI
09.2024 - Current
Ensure high quality guest service for venues in the Detroit area such as Ford Field, UofM stadium. As a team member, duties include crowd management, ushering, and ticket-taking. Enhance guest experience by providing friendly, enthusiastic, and outstanding service while maintaining integrity in all interactions.
Family Support Worker
Southwest Solutions
Detroit, MI
01.2011 - 01.2012
Prepare lesson with guidance of coordinator using High Scope curriculum. Planned daily activities that would promote engagement and encourage a learning environment. Meal preparation as part of program component.
Retail Accounting
Little Caesars Enterprises
Detroit, MI
08.2006 - 12.2010
Audited daily reports to identify and resolve accuracy issues.
Utilized AS400 database for data management and retrieval.
Contributed to team objectives by completing related tasks as required.
Education
High School Diploma -
Fairlane Christian High School
Dearborn Heights, MI06-1999
Skills
- Customer service excellence
- Attention to detail
- Fluency in Spanish
- Team collaboration
- Eagerness to learn
- Time management
- Problem solving
- Following instructions
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Team Member
S.A.F.E. Management
09.2024 - Current
Family Support Worker
Southwest Solutions
01.2011 - 01.2012
Retail Accounting
Little Caesars Enterprises
08.2006 - 12.2010
High School Diploma -
Fairlane Christian High School
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