Nuria Freeman
Sandy Springs,GA
Summary
Resourceful culinary professional with experience in food preparation, customer service, and teamwork. Demonstrates flexibility and adaptability in dynamic environments while consistently delivering quality results. Committed to driving business success and advancing skills through continuous learning. Recognized for strong organizational, communication, and multitasking abilities.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Crew Member
Sonic
Sandy Springs, GA
09.2023 - 09.2024
- Drive Thru Service - Took customer orders through the drive-thru intercom system, processed customer payments, prepared drink and dessert menu items, and provided customers with their completed orders.
- Drive Thru Service - Took customer orders through the drive-thru intercom system, processed payments, prepared drink and dessert items, and delivered completed orders to customers.
- Expo - Bagged completed customer orders, coordinated with kitchen staff to ensure timely order fulfillment, and resolved customer issues and complaints.
- Back of the House Kitchen Staff - Prepared side dishes, breakfast items, and main menu items to support kitchen operations and meet customer demand.
Cashier
Sbarro Pizza
Sandy Springs, GA
05.2025 - 08.2025
- Processed customer orders with attention to detail, ensuring accuracy and efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer complaints effectively, demonstrating empathy and professionalism to enhance customer satisfaction.
- Assisted customers with menu selections and inquiries.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Restocked shelves with merchandise consistently.
- Performed various tasks to improve workflow efficiency.
- Prepared food items according to standard recipes and guidelines.
- Delivered exceptional customer service while promoting loyalty programs, contributing to increased customer retention.
Sales Associate
Marshalls
Sandy Springs, Georgia
12.2025 - 02.2026
- Guided customers in product selection and addressed inquiries to enhance their shopping experience.
- Provided excellent customer service to ensure a positive shopping experience.
- Greeted customers and provided exceptional customer service.
- Supported customers in locating products, provided answers to queries, and offered tailored product advice.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Upsold additional items based on customer interests and needs.
- Managed cash register operations and processed transactions efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with sales team to meet and exceed group sales targets.
- Collaborated with team members to achieve daily sales goals.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized merchandise displays to enhance store presentation.
- Received and displayed product shipments on store retail shelves upon delivery.
- Conducted inventories on a regular basis to track stock levels.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
Team Member
McDonald's
Sandy Springs, Georgia
08.2025 - Current
- Delivered exceptional customer service in a fast-paced environment.
- Greeted customers upon entering the store with a friendly demeanor.
- Maintained a clean and organized work area throughout shift.
- Ensured cleanliness and organization of dining and kitchen areas to enhance customer experience.
- Restocked supplies to ensure availability during peak hours.
- Managed cash register transactions accurately and efficiently.
- Assisted in training new team members on operational tasks.
- Learned required tasks quickly to support team efficiency and service quality.
- Collaborated with team members to maximize productivity and efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated kitchen equipment following safety and sanitation guidelines
- Organized inventory shelves for easy access and maintenance of stock levels.
- Built and maintained working relationships with peers and upper management.
- Rotated through various stations to support operational flow.
Education
Major-General Studies Diploma -
Riverwood International Charter High School
Sandy Springs , Georgia 08.2021 - 05.2025
Skills
- Food preparation
- Customer service
- Order preparation
- Point-of-sale system
- POS systems
- Cash register operation
- Money handling
- Safety compliance
- Product knowledge
- Attention to detail
- Time management
- Task prioritization
- Problem solving
- Dependability and reliability
- Team collaboration
- Teamwork and collaboration
- Conflict resolution
- Effective communication
- Complaint resolution
- Guest satisfaction
- Continuous development
- Critical thinking
- Service recommendations
- Area and facility cleaning
Timeline
Sales Associate
Marshalls
12.2025 - 02.2026
Team Member
McDonald's
08.2025 - Current
Cashier
Sbarro Pizza
05.2025 - 08.2025
Crew Member
Sonic
09.2023 - 09.2024
Major-General Studies Diploma -
Riverwood International Charter High School
08.2021 - 05.2025