Nurimen Zamora Garcia
Raleigh,NC
Summary
Proven customer service expert from Olive Tree Cafe, adept in handling high-pressure situations with patience and empathy. Excelled in customer relations and maintaining a clean environment, enhancing customer satisfaction. Skilled in accurate payment transactions, showcasing a strong work ethic and integrity. Achieved commendable accuracy levels in financial transactions, demonstrating both hard and soft skills effectively.
Overview
26
26
years of professional experience
Work History
Cashier
MZ Coffe Shop
04.2020 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Cashier
Olive Tree Cafe
12.2007 - 08.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Babysitter
Ronny Brenan
11.1998 - 06.2003
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
CBTIS 194
Mexico06-1997
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer relations
- Order packaging
Accomplishments
- Resolved product issue through consumer testing.
Kind,respectful and hardworking
I am a simple, and hardworking person. I respect to be respected, I like to work, I am friendly. I am punctual. and very responsible at my work
Timeline
Cashier
MZ Coffe Shop
04.2020 - 01.2025
Customer Service Cashier
Olive Tree Cafe
12.2007 - 08.2020
Babysitter
Ronny Brenan
11.1998 - 06.2003
High School Diploma -
CBTIS 194
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