Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nusaibah Ali

Queens

Summary

Dynamic and dedicated professional with extensive customer service experience at Family Business. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in money handling and fostering relationships, ensuring repeat business and a positive shopping experience. Committed to maintaining high standards of professionalism and integrity in all interactions.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

8
8
years of professional experience

Work History

Cashier

Family Business
03.2023 - Current
  • Greeted customers and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Volunteer

Amaana Hands
09.2017 - Current

Assisted individuals in need by arranging funds for rent and food.

  • Represented organization positively and professionally while providing community with much-needed services.

Assistant Teacher

As-siddiq Muslim Organization
09.2022 - 06.2023

Assisted in maintaining order in the classroom.

  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Provided one-on-one and group-based learning support focused on student progress.

Camp Counselor

Environmental Science Center
07.2022 - 07.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Implemented rules and regulations to enforce discipline and compliance.

Home Tutor

Family Friends And Neighbors
11.2021 - 01.2022

Guided student in reading and writing Arabic letters and words.

  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Developed student confidence through positive reinforcement strategies.
  • Met with students and discussed educational goals and expectations.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Identified needs of learners to adapt course content and delivery style to meet needs.

Education

Master Of Criminal Justice - Forensic Science

John Jay College of Criminal Justice
New York, NY

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Money handling
  • Customer service excellence
  • Written and verbal communication
  • Professionalism and courtesy
  • Order taking
  • Conflict resolution
  • Guest inquiries
  • Currency counting

Timeline

Cashier

Family Business
03.2023 - Current

Assistant Teacher

As-siddiq Muslim Organization
09.2022 - 06.2023

Camp Counselor

Environmental Science Center
07.2022 - 07.2022

Home Tutor

Family Friends And Neighbors
11.2021 - 01.2022

Volunteer

Amaana Hands
09.2017 - Current

Master Of Criminal Justice - Forensic Science

John Jay College of Criminal Justice
Nusaibah Ali