Ny-Isha Pack
Elmont,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining checkout processes at Dos Toros. Excelled in cash handling and conflict resolution, significantly improving service quality. Demonstrated reliability and a strong work ethic, mentoring new staff and mastering new POS technologies swiftly.
Overview
4
4
years of professional experience
Work History
Cashier
Dos Toros
2022.10 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the store.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Learned duties for various positions and provided backup at key times.
Cashier
Home Depot
2020.02 - 2020.06
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Assisted customers to my best ability and provided great customer service.
Education
GED -
Nyc Department of Education
Far Rockaway, NY02.2009
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
Timeline
Cashier
Dos Toros
2022.10 - Current
Cashier
Home Depot
2020.02 - 2020.06
GED -
Nyc Department of Education
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