Nyachang Johnson
Omaha,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Language
Work History
Onboarding Specialist
Medical Solutions
Omaha, NE
01.2021 - Current
- Onboard traveling health professionals both internal and external
- Manage and import all employee records according to type and adhere to procedures for internal and external systems
- Demonstrate strong attention to detail and ability to multitask while meeting strict deadlines
- Manage data entry, file management, and prepare internal and external communications
- Analyze and track compliance items and update clients as needed
- Act as liaison between clients and agencies
Relocation Assistant
NEI GLOBAL RELOCATION
Omaha, NE
04.2019 - 12.2020
- Assist clients with relocation needs, both domestic and international
- Demonstrate strong attention to detail and ability to multitask while meeting strict deadlines
- Manage data entry, file management, and prepare internal and external communications
- Proofread legal documents and prepare resale-closing documentation
- Consistently maintain productivity percentages
Fulfillment Clerk
LOWE’S HOME IMPROVEMENT
Omaha, NE
10.2018 - 06.2019
- Assist customers with all of their shopping needs
- This includes assisting customers in the selection, demonstration, preparation and loading of merchandise
- Respond to any customer inquiries through email, phone or in person
- Work with different software in order to prepare the customer’s orders.
Day Care Provider
KINDERCARE LEARNING CENTERS
Omaha, NE
03.2017 - 04.2019
- Ensure 12 toddlers have educational activities/learning sessions
- Make monthly lesson plans; write daily sheets for parents
- Follow through with lesson plans/schedule
- Conduct focused observations of youth; develop action plans.
Financial Advisor
FORESTERS FINANCIAL
06.2016 - 06.2017
- Helped clients plan for short/long-term financial goals, education and retirement
- Provided investment, tax and insurance advice.
Inbound/Outbound Customer Service Representative
PAYPAL, INC
09.2015 - 06.2016
- Selected to accept more confidential calls for security purposes, due to my productivity, quality work and ability to communicate well with various people
- Handled high call volumes while ensuring customer satisfaction
- Resolved customer complaints via phone, email or mail
- Made refunds/exchanges
- Advised customers; took payments
Education
High School Diploma -
Central High School
Omaha, NE 05.2001 -
No Degree - Global Studies
North Park University
Chicago, IL 05.2001 -
Skills
Detail-oriented decision maker who maintains productivity, andEnsures quality according to specificationsConflict Resolution, organizing multiple responsibilities, and providingConsistent customer serviceAnalyze Data, time management, interpersonal relationshipsPunctual person, responsible team member and flexible employee whoExceeds elevated expectationsTeam-oriented, charismatic and goal-oriented professional, whoWelcomes new, challenging opportunitiesExperienced inMicrosoft Office Suite- Word, Excel, PowerPoint andOutlook
Timeline
Onboarding Specialist
Medical Solutions
01.2021 - Current
Relocation Assistant
NEI GLOBAL RELOCATION
04.2019 - 12.2020
Fulfillment Clerk
LOWE’S HOME IMPROVEMENT
10.2018 - 06.2019
Day Care Provider
KINDERCARE LEARNING CENTERS
03.2017 - 04.2019
Financial Advisor
FORESTERS FINANCIAL
06.2016 - 06.2017
Inbound/Outbound Customer Service Representative
PAYPAL, INC
09.2015 - 06.2016
High School Diploma -
Central High School
05.2001 -
No Degree - Global Studies
North Park University
05.2001 -