Nyah Harris
Jacksonville
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining a polished and efficient dining experience. Reliable and results-driven, with a knack for seamless coordination and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banquet Server
Timucquana country club
Jacksonville, FL
04.2022 - Current
- Upheld high standards of hygiene and cleanliness in all service areas, preventing potential health issues.
- Assembled banquet tables with linens, silverware, glassware, and centerpieces in accordance with event specifications.
- Maintained a clean, organized work area while adhering to all safety protocols.
- Warmly greeted new and returning guests and built relationships, resulting in guest loyalty.
- Assisted in training new staff on service standards and procedures.
- Maintained top-notch guest-oriented service by anticipating guests' needs and responding promptly to requests.
- Distributed food items quickly and efficiently to guests' tables according to established standards of quality assurance.
- Briefed guests on the cuisine items on the buffet, replenished items on the self-service food station to ensure consistency and freshness.
- Collaborated with kitchen staff to ensure food and beverages were delivered promptly.
- Refilled drinks promptly upon request from guests during dinner service, withdrew dishes when guests were complete with the dish.
- Aided in the dismantling of banquet rooms following the completion of events.
Education
High School Diploma -
Westside High School
Jacksonville, FL05-2022
Associate of Science - Culinary Management
Florida State College
Jacksonville, FL12-2027
Skills
- Food safety understanding
- Team collaborator
- Detail-oriented
- Time management
- POS system
- Hospitality service expertise
- Adaptive problem solving
Certification
ServSafe Food Protection Manager (American National Standards Institute) Expiration: 10/2030
CPR/AED certified (American Safety and Health Institute)
Expiration: 8/2027
Timeline
Banquet Server
Timucquana country club
04.2022 - Current
High School Diploma -
Westside High School
Associate of Science - Culinary Management
Florida State College