Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
OfficeManager

Nyairah Thomas

Philadelphia,PA

Summary

Dynamic professional with a proven track record at Raising Cane's, excelling in customer service and cash handling. Recognized for resolving customer complaints effectively and fostering team collaboration. Skilled in sales and early childhood education, demonstrating reliability and problem-solving abilities to enhance operational success and client satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Service Worker

Raising Cane's
Philadelphia, USA
08.2023 - 06.2024
  • Maintained cleanliness and sanitation standards in kitchen and dining areas.
  • Delivered excellent customer service by addressing inquiries, concerns, and special requests.
  • Operated cash registers accurately for order processing and transactions.
  • Assisted in training new employees on food preparation, safety protocols, and customer service standards.
  • Resolved customer complaints promptly and professionally to ensure satisfaction.
  • Supported team members with various tasks, including dishwashing and cleaning.
  • Participated in staff meetings discussing menu updates and operational improvements.
  • Received positive feedback for providing friendly and attentive service.

Sales Associate

Old Navy
Philadelphia, USA
02.2023 - 07.2023
  • Exceeded monthly sales targets through effective product knowledge and persuasive selling techniques.
  • Built and maintained strong customer relationships, leading to high rates of repeat business and referrals.
  • Maintained a clean and organized work environment to enhance customer shopping experiences.
  • Demonstrated excellent time management by handling multiple tasks efficiently during busy periods.

Daycare Assistant

KinderCare Learning Centers
Philadelphia, USA
05.2021 - 05.2022
  • Assisted teachers with young toddlers, implementing age-appropriate activities promoting development.
  • Supervised children daily, ensuring their safety and well-being.
  • Maintained a clean environment by regularly sanitizing toys and play areas.
  • Collaborated with staff to create a nurturing atmosphere for children.
  • Supported lead teachers in lesson plan implementation and educational activities.
  • Encouraged positive behavior through praise and redirection techniques.
  • Attended professional development workshops to stay updated on best practices in early childhood education.
  • Fostered children's language development through storytelling and engaging conversations.

Education

Associate's Degree - Health Education

Community College of Philadelphia
Philadelphia, PA
06.2025

High School Diploma -

High School of The Future
Philadelphia, PA
06-2020

Skills

  • Cash handling and point of sale systems
  • Verbal and written communication
  • Communication skills
  • Sales and retail expertise
  • Early childhood education
  • Reliability and flexibility
  • Problem-solving abilities
  • Customer service excellence
  • Team collaboration
  • Computer proficiency

Certification

  • First Aid Certification
  • CPR Certification
  • Child Development Associate Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for Any Employer

Timeline

Food Service Worker

Raising Cane's
08.2023 - 06.2024

Sales Associate

Old Navy
02.2023 - 07.2023

Daycare Assistant

KinderCare Learning Centers
05.2021 - 05.2022

Associate's Degree - Health Education

Community College of Philadelphia

High School Diploma -

High School of The Future