Shakia miller
BALTIMORE,MD
Overview
11
11
years of professional experience
Work History
Food Service Worker
Sedexo
Baltimore, MD
08.2023 - 12.2024
- Prepared beverages such as coffee, tea, soda.
- Received food orders from individuals and explained offerings.
- Performed variety of duties related to food service.
- Cleaned kitchen areas, equipment and utensils.
- Filled and served various beverages for customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Followed established cash handling procedures when collecting payment from customers.
- Monitored temperatures of prepared food and cold-storage areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Security Officer
Abacus Staffing
Baltimore, MD
03.2023 - 10.2024
- Assisted with crowd control during large events held at the facility.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Food Service Worker
Loyola University Maryland
Baltimore, MD
08.2014 - 09.2022
- Received food orders from individuals and explained offerings.
- Prepared beverages such as coffee, tea, soda.
- Filled and served various beverages for customers.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Replenished condiments at customer tables as needed.
- Followed established cash handling procedures when collecting payment from customers.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Maintained safe food handling practices to prevent germ spread.
- Packaged and bagged cooked food and prepared items.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
Customer Service Cashier
walmart
Baltimore, MD
05.2014 - 08.2014
- Addressed customer questions and concerns regarding products and services.
- Provided excellent customer service by helping customers locate items they were looking for.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Informed customers of in-store promotions or pricing specials.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
High School Diploma -
DIGITAL HARBOR
1045 LIGHT STREET 06-2010
Skills
- Cash handling
- Point of sale systems
- Inventory management
- Product knowledge
- Order processing
- Customer engagement
Timeline
Food Service Worker
Sedexo
08.2023 - 12.2024
Security Officer
Abacus Staffing
03.2023 - 10.2024
Food Service Worker
Loyola University Maryland
08.2014 - 09.2022
Customer Service Cashier
walmart
05.2014 - 08.2014
High School Diploma -
DIGITAL HARBOR
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