NYASIA LEXIS MERCADO
Blountstown
Summary
Professional leader with proven ability to support and enhance classroom environments. Skilled in student engagement, classroom management, and instructional support. Strong focus on collaboration and adaptability, ensuring effective teamwork and positive outcomes. Reliable and flexible, ready to address, learn and meet evolving educational and student needs.
Reason for leaving: my husband accepted a job promotion that moved our family to Blountstown Fl.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Director of Before/Aftercare program
Slam Apollo Beach Charter School
08.2023 - 02.2025
- One of my duties was to manage a team of 10 instructors that were responsible for overseeing hundreds of students before and after school while maintaining safety and adhering to policies
- Performed the duties of director when needed by ensuring each student got picked up safely using special identification, answering and sending emails regarding the students, and maintaining student involvement and behavior as well as responding to parent escalations
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new instructors through observation, feedback, and professional development opportunities.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
Lunchroom monitor
Slam Apollo Beach Charter School
08.2023 - 02.2025
- Managed and supervised a variety of age groups during lunch ranging from K-11th grade.
- Ensure students are safe, accounted for, and lunch codes are complete for each student.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Monitored student behavior and implemented corrective actions while also implementing incentives for good behavior.
- Walked around cafeteria looking for spills and assisting students with opening food containers.
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
Paraprofessional / Substitute
Slam Apollo Beach Charter School
08.2023 - 02.2025
- Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Facilitated small group instruction, allowing for targeted support and personalized attention to address specific academic needs.
- Served as a liaison between general education teachers and special education staff, ensuring clear communication and collaboration.
- Supervised students during field trips, ensuring safety while enhancing educational experiences outside the classroom.
- Followed lesson plans designed by absent teachers.
Health Information Technology Externship
A Chiropractic Touch
04.2020 - 05.2020
- Completed administrative tasks
- Checked patients in/out, collected copays, verified insurance coverage, gathered demographic information, and scheduled appointments; utilized EMR computer software
- Scanned documents, managed data entry of key information, retrieved mail, posted patient checks, and entered payments for charges to be billed
Lead Teacher
Kickin' It Kids
02.2018 - 07.2018
- Served as Intake Coordinator, signed in students, and ensured a clean and tidy environment
- Ensured contact records were current in the system, and ensured students completed homework correctly
- Followed lesson plans to teach and lead activities, and coordinated nap, activity, and pick up times
- Communicated with parents on student's behavior and performance
Project Assistant / Receptionist
Contingent Network Services
09.2016 - 01.2017
- Performed and coordinated the administrative activities of the office
- Answered and directed inbound calls, took messages, greeted clients, and scheduled appointments
- Created and managed Excel spreadsheets such as calendars, meeting schedules, and project dates
Customer Service Representative / Sales
One Touch Direct / TSR
01.2015 - 09.2016
- Served as the main source of contact, providing excellent service to Verizon customers
- Collected payments, sold products and services, made plan changes, upgraded phones, and added lines
- Managed and updated customer information in the system and transferred calls to other departments
- Documented activity in customer accounts
Education
Associate of Science - Health Information Technology
Ultimate Medical Academy
Clearwater, FL05-2022
Skills
- Staff management
- Creative direction
- Strategic planning
- Problem solving
- Proficient in Microsoft Office and Excel
Certification
Youth Mental Health Aid
Timeline
Assistant Director of Before/Aftercare program
Slam Apollo Beach Charter School
08.2023 - 02.2025
Lunchroom monitor
Slam Apollo Beach Charter School
08.2023 - 02.2025
Paraprofessional / Substitute
Slam Apollo Beach Charter School
08.2023 - 02.2025
Health Information Technology Externship
A Chiropractic Touch
04.2020 - 05.2020
Lead Teacher
Kickin' It Kids
02.2018 - 07.2018
Project Assistant / Receptionist
Contingent Network Services
09.2016 - 01.2017
Customer Service Representative / Sales
One Touch Direct / TSR
01.2015 - 09.2016
Associate of Science - Health Information Technology
Ultimate Medical Academy
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