Nydia Wells
Autaugaville,AL
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Store Manager
Dollar General
Autaugaville, Alabama
02.2023 - Current
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff, providing training and support for effective performance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Performed regular price checks to ensure competitive pricing.
- Developed strategies to maximize sales and profitability.
WFH
Alorica
Montgomery , Al
06.2020 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Autaugaville High School
Autaugaville, AL05-2020
Skills
- Staff training
- Inventory management
- Sales strategy
- Safety compliance
- Visual merchandising
- Customer relationship management
Timeline
Store Manager
Dollar General
02.2023 - Current
WFH
Alorica
06.2020 - 12.2022
High School Diploma -
Autaugaville High School