Nyesha North
East Chicago,IN
Summary
Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Shift Lead
Better Trucks
Franklin Park, IL
10.2024 - Current
- Supervised daily operations, ensuring efficient workflow and timely task completion.
- Trained team members on safety protocols and operational procedures.
- Monitored inventory levels, facilitating replenishment to maintain stock availability.
- Collaborated with management to develop training materials for new hires.
Freelancer
Instaworks Gigs
Chicago, IL
08.2022 - Current
- Collaborated with clients to define project requirements and deliverables.
- Educated staff on organizational mission and goals to help employees achieve success.
- Developed effective improvement plans in alignment with goals and specifications.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Presented merchandise and custom displays to increase sales.
- Supported organizational merchandising policy, following preordained procedures and standards.
Natural Hairstylist
Level 10 Barber And Beauty Shop
Glendale, AZ
05.2015 - 01.2021
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
CSR, Sales
Valor Global Hulu
Phoenix, AZ
09.2019 - 05.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma - High School Education
The Rayen High School
Youngstown, OH06.2006
Cosmetology
Choffin Career And Tech Center
Youngstown, OH06.2006
Skills
- Critical Thinking
- Multitasking Abilities
- Decision-Making
- Planning and Coordination
- Attention to Detail
- Teamwork and Collaboration
- Dependable and Responsible
- Self-Motivated
Timeline
Shift Lead
Better Trucks
10.2024 - Current
Freelancer
Instaworks Gigs
08.2022 - Current
CSR, Sales
Valor Global Hulu
09.2019 - 05.2020
Natural Hairstylist
Level 10 Barber And Beauty Shop
05.2015 - 01.2021
High School Diploma - High School Education
The Rayen High School
Cosmetology
Choffin Career And Tech Center