Nyfesa Cobbs
Lithonia,GA
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Cordial Patient Access Representative with extensive track record of successfully handling busy medical office tasks to serve diverse populations. Career-minded and organized professional skillful in maintaining patient accounts, arranging immediate medical care and verifying insurance claims. Familiar with medical and clinical terminology coupled with proficiency in MS Office.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Claiborne Senior living
Woodstock Ga, GA
09.2022 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Assisted with preparing daily cash reports for accounting department.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Resolved discrepancies between hospital systems and third party payers.
- Provided assistance to internal departments when needed.
- Answered phones promptly in a professional manner.
- Facilitated communication between patients, staff members, and third party payers.
- Followed up on unpaid claims in a timely manner.
- Reviewed account receivables for accuracy prior to sending out statements.
Patient Access Representative
Park Springs Retirement Community
Stone Mountain, Georgia
03.2020 - 08.2022
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Assisted with preparing daily cash reports for accounting department.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Patient Access Representative
York Nursing And Rehabilitation
Philadelphia, Pennsylvania
04.2018 - 02.2020
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
Education
High School Diploma -
Bartram High School
Philadelphia, Pennsylvania06-1997
Skills
- Pre-Admission Requests
- Customer Service
- Scheduling Diagnostic Procedures
- Work Quality Evaluation
- Registration and Admissions
- Patient Education
- Financial Procedures Adherence
- Appointment Scheduling
- Patient check-in
- Registration management
- Post-Discharge Care Coordination
- Multitasking and Organization
- Problem-Solving
- Insurance Verification
- Training Coordination
- Patient identity verification
Timeline
Patient Access Representative
Claiborne Senior living
09.2022 - Current
Patient Access Representative
Park Springs Retirement Community
03.2020 - 08.2022
Patient Access Representative
York Nursing And Rehabilitation
04.2018 - 02.2020
High School Diploma -
Bartram High School