Nyi'Asia Byrd
Jackson,MS
Summary
Driven professional with a strong background in customer service and assistance, demonstrated during tenure at Checkers Rally's. Excelled in engaging customers with empathy and efficiency, ensuring high satisfaction levels. Skilled in operating cash registers with exceptional accuracy, showcasing a blend of technical proficiency and work ethic. Proven ability to adapt to business needs, enhancing team flexibility and performance.
Overview
1
1
year of professional experience
Work History
Cashier
Checkers Rally's
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Lanier High School
Jackson, MS05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Checkers Rally's
11.2023 - Current
High School Diploma -
Lanier High School
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