Ny'iel Williams
Jersey City
Summary
Dynamic and dedicated professional with a strong background in customer service at Costco, excelling in cash management and issue resolution. Known for fostering positive customer relations and demonstrating patience and empathy, resulting in enhanced customer loyalty and satisfaction. Proven ability to collaborate effectively within teams and maintain high standards of cleanliness.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Cashier
Costco
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Camp Counselor
Nj Recreation Center
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
- Encouraged team building to increase camaraderie, trust and rapport.
- Led groups of children safely through variety of camp activities.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
After School Care Assistant
The Growing Tree Preschool
01.2018 - 03.2020
- Guided students through conflict resolution exercises, fostering healthy relationships among peers.
- Improved student behavior with consistent enforcement of classroom rules and positive reinforcement strategies.
- Supported students'' emotional well-being by actively listening to their concerns and promptly addressing any issues.
- Enhanced student safety by diligently monitoring play areas and maintaining a clean, organized environment.
Education
High School Diploma -
Beloved Community Charter School
Jersey City, NJ06-2023
Associate of Arts - Business Administration And Management
Hudson County Community College
Jersey City, NJ05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Customer relations
- Professionalism and courtesy
- Cash management
- Product restocking
- Issue resolution
- Complex Problem-solving
Languages
English
Native or Bilingual
Spanish
Limited Working
ASL
Elementary
Timeline
Cashier
Costco
11.2023 - Current
Camp Counselor
Nj Recreation Center
06.2023 - 08.2023
After School Care Assistant
The Growing Tree Preschool
01.2018 - 03.2020
High School Diploma -
Beloved Community Charter School
Associate of Arts - Business Administration And Management
Hudson County Community College
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