Nyjhaya Wattree
LASVEGAS
Summary
Versatile Practice Manager with background in healthcare administration. Experience includes managing daily operations, improving workflow efficiency, and developing effective patient care strategies. Strengths include strong leadership abilities, adeptness in conflict resolution, and proficiency in medical billing processes. Notable contributions include implementing successful staff training and streamlining operational procedures.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Practice Manager
Camino Al Norte Animal Hospital
LASVEGAS
03.2021 - Current
- Managed daily operations of high volume veterinary practice.
- Coordinated staff schedules to ensure adequate coverage and support for 50+ employees
- Oversaw client communications and appointment scheduling for efficiency.
- Trained new staff on operational procedures and customer service standards.
- Developed protocols for patient care and safety compliance initiatives.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and insurance verification.
Sales Associates
Bed Bath and Beyond
11.2017 - Current
- Created world class customer service atmosphere
- Promoted and recommended company loyalty memberships and subscriptions to fit customer needs
- Maintained and organized sales floor hard lines and soft lines floor areas as well as fill and flow of merchandise
- Advanced cash handling and knowledge of operation on company POS (point of sale) system
Head Cashier/Sales Associates
Forever 21
07.2018 - 12.2019
- Provided exceptional customer service by creating a customer friendly and welcoming atmosphere
- Organized sales floor according to departments and sub-departments. Consistently performed Hassle Free and clean floor recovery.
- Promoted company credit card and became highest forming associate.
- Performed cashier duties like returns exchanges as well as basic transactions
- Received keys to the store
- Promoted from Sales Associate to Head Cashier 01/19
Lead Hostess
Make me a Star
10.2015 - 12.2017
- Provided world class customer service by creating a customer friendly atmosphere for patrons
- Set up and break down of various equipment such as chairs and table
- Served guests while adhering to food handling guidelines
- Hosted and maintained party schedule
Education
Psychology -
College of Southern Nevada
01.2024 - 04.2026
High School Diploma -
Centennial High School
Skills
- Independent judgment
- Creativity
- Initiative
- Problem resolution
- Professionalism
- Patience
- Quick learning
- Conflict resolution
- Employee training
- Workflow efficiency
- Policy implementation
References
- Angela Mccurdy, (702)-204-8363
- Carloyn Gaiter, (702)-205-9668
- Jordan Corona, (702)860-3597
Timeline
Psychology -
College of Southern Nevada
01.2024 - 04.2026
Practice Manager
Camino Al Norte Animal Hospital
03.2021 - Current
Head Cashier/Sales Associates
Forever 21
07.2018 - 12.2019
Sales Associates
Bed Bath and Beyond
11.2017 - Current
Lead Hostess
Make me a Star
10.2015 - 12.2017
High School Diploma -
Centennial High School