NYLA SOTO
Dallas,TX
Summary
Dynamic sales associate with a proven track record, excelling in customer service and merchandise display. Adept at fostering customer relationships and enhancing store appeal, I effectively managed inventory and POS operations, ensuring accuracy and efficiency. Recognized for problem-solving skills, I consistently improved guest experiences through attentive service.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
06.2024 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Customer service
Sales Associate
Spirit Halloween Super Store
07.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Customer Service
Kitchen Expeditor
Scalini's Italian Restaurant
04.2022 - 05.2023
- Managed special dietary requests with care, ensuring proper preparation and presentation of dishes for those customers.
- Reduced order errors by maintaining clear, organized tickets for the cooking staff.
- Provided support to culinary team during peak hours, expediting orders efficiently and accurately.
- Increased overall guest experience by addressing any concerns or complaints promptly and professionally.
- Customer service
Sales Associate
Spirit Halloween Super Store
08.2022 - 11.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Customer Service
Education
Associate of Science - Diagnostic Medical Sonography
East Field Dallas College
Dallas, TX05-2026
High School Diploma -
Woodrow Wilso High School
Dallas, TX05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Stocking and receiving
- POS system operation
- Merchandise display
- Fitting room maintenance
Timeline
Sales Associate
H&M Hennes & Mauritz
06.2024 - 08.2024
Sales Associate
Spirit Halloween Super Store
07.2023 - 11.2023
Sales Associate
Spirit Halloween Super Store
08.2022 - 11.2022
Kitchen Expeditor
Scalini's Italian Restaurant
04.2022 - 05.2023
Associate of Science - Diagnostic Medical Sonography
East Field Dallas College
High School Diploma -
Woodrow Wilso High School
Similar Profiles
Karen YuKaren Yu
Digital Training Specialist (Global) at H&M Hennes & MauritzDigital Training Specialist (Global) at H&M Hennes & Mauritz
Elsa LynchElsa Lynch
Visual Merchandiser at H&M Hennes & MauritzVisual Merchandiser at H&M Hennes & Mauritz
Marley TomkoMarley Tomko
Sales Associate at H&M Hennes & MauritzSales Associate at H&M Hennes & Mauritz