Dynamic professional with experience in retail and healthcare settings, known for strong problem-solving and communication skills. Proven ability to collaborate with teams and provide exceptional support, ensuring efficient operations and customer engagement.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Sales Associate
CVS Pharmacy
Birmingham, Alabama
09.2025 - 07.2026
Assisted customers in selecting products and answering inquiries.
Operated cash register and processed transactions efficiently.
Stocked shelves and organized merchandise for optimal presentation.
Maintained clean and safe store environment for shoppers.
Collaborated with team members to achieve daily sales goals.
Handled product returns and resolved customer complaints promptly.
Educated customers on promotions, loyalty programs, and health services.
Monitored inventory levels and reported shortages to management.
Certified Nursing Assistant
Birmingham Rehabilitation and wellness
Birmingham, Alabama
03.2021 - 04.2024
Collaborated with healthcare team to develop and implement care plans.
Educated patients and families on health management techniques.
Documented patient care activities accurately in electronic health records.
Assisted patients with daily living activities and personal hygiene.
Provided emotional support and companionship to residents.
Maintained cleanliness and safety in patient areas and equipment.
Shift Leader
Burger King
Birmingham, Alabama
09.2020 - 10.2022
Coordinated shift schedules to optimize staff coverage and performance.
Supervised team members during peak hours to ensure efficient service.
Trained new employees on food safety and customer service protocols.
Assisted in resolving customer complaints to enhance dining experience.
Managed inventory levels and ordered supplies to maintain operations.