Oakley Patterson
Delta ,CO
Summary
Proactive and personable Front Desk Receptionist with a history at Pediatric Associates, where I excelled in creating welcoming environments and efficiently managing appointments. Demonstrated expertise in customer service and time management, significantly enhancing office operations and client satisfaction. Renowned for exceptional listening skills and adept at problem-solving, ensuring smooth and efficient front desk operations.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Pediatric Associates
09.2020 - 07.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Receptionist
1440 Image Apparel
06.2018 - 04.2019
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Restaurant Hostess
Needlerock Brewery
09.2017 - 08.2018
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Delta High School
Delta05.2018
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Appointment Scheduling
Timeline
Front Desk Receptionist
Pediatric Associates
09.2020 - 07.2021
Front Desk Receptionist
1440 Image Apparel
06.2018 - 04.2019
Restaurant Hostess
Needlerock Brewery
09.2017 - 08.2018
Delta High School
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