Obalangi Davis
Las Vegas,Nevada
Summary
Dynamic Sales Associate with a proven track record at Findlay Honda Henderson, excelling in customer service and relationship building and achieving consistent monthly sales goals. Adept at sales presentation and negotiating and closing sales prospect while maintaining positive sales expereince and maintaining store operations and adherence to store sales process, I consistently foster customer loyalty and drive sales through effective communication and problem-solving skills. Committed to achieving sales goals while ensuring a positive auto shopping auto buying experience. With excellent customer follow up and repeat buyer retention.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate
Findlay Honda Henderson
08.2005 - Current
- Schedule work day based on sales generation with CRM and engaging and converting Internet and Daily floor customers into sales
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Manage CRM and store follow up and phone and email policies.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers choose the vehicle for them giving them a positive environment to make a good sales decision.
- Answered customer questions about all aspects of vehicle including difference in models and all sales and finance and leasing and cash purchase options.
- Provided positive first impressions to welcome existing, new, and potential customers.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- CRM Management
- Goal setting/ achieving
Accomplishments
-Maintain sales goals of 125-140 units per year
-Achieve Customer Service Survey index scores of 96% Customer rolling YTD NEW CAR CSI Average
Certification
Honda Sales Council Silver Level NEW Honda Sales 2014-2016
-Honda Sales Council Silver Level 2018-2019
-Honda Sales 100% Certiifed and Tested
Timeline
Sales Associate
Findlay Honda Henderson
08.2005 - Current
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