Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Office Manager
Rest Medical Care PC.
05.2021 - Current
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
MEDICAL ASSITANT
Personal Touch Home Health Care
01.2021 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Psychotherapist Intern
Essen Medical Associates
04.2023 - 12.2023
Maintained detailed case notes, ensuring accurate documentation of clients'' progress and adherence to ethical guidelines.
Helped connect clients with community resources relevant to their specific needs, facilitating a well-rounded approach to recovery.
Facilitated group therapy sessions, promoting peer support and positive coping strategies among participants.
Conducted thorough assessments to diagnose mental health disorders and develop personalized treatment plans.
Social Work Intern
Split Rock Rehabilitation and Health Care Center
09.2022 - 04.2023
Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
Offered community resource guidance to clients to meet family needs for assistance.
Consulted with other professionals to gain insight and advice and build strong network within organization.
Conducted outreach to local referral sources to build strong partnerships for supportive services.
Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Interviewed clients to assess needs and determine most suitable needs and services.
Social Worker Case Manager
Royal Care
03.2022 - 04.2023
Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
Improved client outcomes by developing comprehensive case plans and coordinating services with community partners.
Developed strong relationships with community organizations in order to better serve clients'' needs within their local area.
Managed high-risk cases to ensure safety and well-being of children through timely assessments and appropriate interventions.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
CNA
Hudson Pointe Center
01.2016 - 05.2022
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Master of Science - Social Work
Fordham University
Bronx, NY
05.2024
Bachelor of Science - Behavioral Sciences
Mercy College
Dobbs Ferry, NY
05.2021
Associate of Science - Liberal Arts And Sciences
Westchester Community College
Valhalla, NY
05.2019
Skills
Strong Work Ethic
Effective Multitasking
Professional telephone etiquette
Conflict Resolution
Healthcare Compliance Knowledge
Medical terminology knowledge
Human Resources
EMR Software
Decision-Making Competence
Critical Thinking
Patient Needs Assessment
Team Supervision
Administrative Support
HIPAA Regulations Understanding
Computer Software Proficiency
Languages
igbo
Full Professional
Timeline
Psychotherapist Intern
Essen Medical Associates
04.2023 - 12.2023
Social Work Intern
Split Rock Rehabilitation and Health Care Center
09.2022 - 04.2023
Social Worker Case Manager
Royal Care
03.2022 - 04.2023
Medical Office Manager
Rest Medical Care PC.
05.2021 - Current
MEDICAL ASSITANT
Personal Touch Home Health Care
01.2021 - Current
CNA
Hudson Pointe Center
01.2016 - 05.2022
Master of Science - Social Work
Fordham University
Bachelor of Science - Behavioral Sciences
Mercy College
Associate of Science - Liberal Arts And Sciences
Westchester Community College
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