Obvious Tongofa
Cape Town,Western Cape
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Manager on Duty
Cause And Effect
10.2021 - Current
- Improved team productivity by implementing efficient scheduling and task delegation processes
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance
- Reduced employee turnover by fostering positive work environment and offering professional development opportunities
- Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
Manager
Hout Bay Spar
11.2015 - 11.2020
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members
- Onboarded new employees with training and new hire documentation.
Education
Diploma in Graphic Design
Gweru Polytech
Zimbabwe11.2013
Skills
- Change management
- Performance evaluation
- Effective communication
- Conflict resolution
- Staff training and development
- Employee engagement
- Graphic Design, 01/2013
Timeline
Manager on Duty
Cause And Effect
10.2021 - Current
Manager
Hout Bay Spar
11.2015 - 11.2020
Diploma in Graphic Design
Gweru Polytech
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