Tamara Phillips
Harriman,TN
Summary
Results-driven leader with a strong background in staff training and problem solving. Noted for effective communication and attention to detail, ensuring high standards in customer service and operational excellence.
Overview
18
18
years of professional experience
Work History
Manager on Duty
Premier Mart
Harriman, Tennessee
2020.05 - Current
- Handled customer complaints professionally, resolving issues to enhance customer satisfaction.
- Trained new staff on job duties and company policies.
- Checked cash registers at end of each shift, ensuring accurate financial reporting.
- Monitored inventory levels and restocked merchandise to maintain optimal stock availability.
- Managed inventory control to maintain stock levels and reduce waste.
- Maintained inventory levels by regularly checking stock and placing orders. by ordering supplies as needed.
- Set up promotional displays to improve product visibility and appeal.
- Worked with customers regularly to meet service needs.
- Completed administrative tasks such as filing documents and preparing reports.
Die cutting technician
Digital of Highpoint
High Point, North Carolina
2009.03 - 2012.04
- Maintained equipment to ensure optimal performance and safety standards.
- Conducted quality inspections on finished products for compliance.
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Enhanced workflow by recommending assembly technique improvements, resulting in streamlined operations.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Oversaw quality control processes to ensure product standards met customer expectations.
- Executed preventive maintenance procedures per schedule to enhance equipment reliability.
- Installed new components or replaced defective parts to restore functionality.
Education
GED -
Oklahoma City Community College
Oklahoma City, OK1998-08
Skills
- Customer service
- Training staff
- Inventory management
- Administrative tasks
- Safety compliance
- Quality inspections
- Safety compliance
- Operational oversight
- Process improvement
- Workflow optimization
- Logistics coordination
- Manufacturing
- Manufacturing experience
- Machinery operation
- Equipment inspection
- Production preparation
- Operational standards
- ISO 9001:2015
- Attention to detail
- Problem solving
- Change management
- Teamwork and collaboration
- Strong work ethic
- Effective communication
- Facility management
- Machinery operation
- Change management
Timeline
Manager on Duty
Premier Mart
2020.05 - Current
Die cutting technician
Digital of Highpoint
2009.03 - 2012.04
GED -
Oklahoma City Community College