Octavia Gathers
Summary
A dedicated professional with strong background in leadership and team management, seeking to bring valuable experience to role of School Food Service Manager. Proven ability to drive team success and adapt to dynamic environments. Known for fostering collaboration and delivering consistent results, leveraging communication and team work.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Manager Intern
Palm Beach School District
08.2025 - Current
- Assist with the management of staff
- Assist with training staff
- Assist with directing all aspects of meal preparation, clean-up and service.
- Assist with maintaining accurate records in compliance with U.S Department Of Agriculture and Palm Beach County Health Department
- Assist with ordering all food and supplies and maintaining budget levels
- Assist with determining food production levels
Manufacturing Technician
Takeda Pharmaceuticals
10.2023 - 05.2025
- Performed routine maintenance and calibration of laboratory equipment to maintain accuracy and reliability of test results
- Supported research activities by preparing samples, collecting data, and analyzing results under the guidance of senior scientists/engineers.
- Ensured compliance with regulatory requirements such as ISO standards or Good Manufacturing Practices (GMP) through adherence to established protocols
- Trained new lab technicians on proper techniques/procedures/equipment operation
- Maintained cleanliness/orderliness/safety in the lab area according to company policies/guidelines/regulations
Security Officer
Allied Universal Security Services
06.2023 - 11.2023
- Wrote detailed reports of all security breaches and investigations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Sales Brand Ambassador
Alclear LLC
01.2019 - 10.2022
- Communicated product value, quality and style to educate and entice potential customers.
- Provided customer service using extensive knowledge of Clear products and services
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Drove team revenue totals by bringing in over a $13,000 in sales monthly
- Authenticated boarding passes, identification and passports using biometrics.
Real Estate Investor
Self Employed
04.2017 - 01.2019
- Studying local market trends, demographics, and property values to Identify potential investment opportunities
- Inspecting properties to assess their condition, potential for renovation, and overall value.
- Negotiating purchase prices and terms with sellers to secure favorable deals.
- Building relationships with real estate agents, lenders, contractors, and other industry professionals.
Front Desk Trainer
Yard House Restaurant
04.2014 - 05.2017
- Supervised staff of 15 through motivational coaching and effective training programs for service and sales techniques.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Resolved guests complaints while maintaining positive customer environment.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Trained front desk staff on customer service protocols and operational guidelines.
Supervisor
Caribou Coffee
02.2012 - 03.2014
- Supervised staff through motivational coaching and effective training programs for service and sales techniques.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Trained and mentored team members on customer service and beverage preparation techniques.
Assistant Store Manager
Starbucks Coffee Company
04.2004 - 12.2012
- Assisted with the supervision of staff through motivational coaching and effective training programs for service and sales techniques.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Mentored team members, fostering a collaborative environment that enhanced staff engagement.
- Created and maintained safe and secure work environments for employees.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
High School Diploma -
Miami Central Senior Highschool
Miami, FLSkills
- CPR/AED
- Serve Safe
- Cash handling
- Customer service
- Sales
- Food Safety
- Catch The Wave
- Teamwork and collaboration
Certification
- Serve Safe Certified - 5 years
- Mental Health Certification
Timeline
Manager Intern
Palm Beach School District
08.2025 - Current
Manufacturing Technician
Takeda Pharmaceuticals
10.2023 - 05.2025
Security Officer
Allied Universal Security Services
06.2023 - 11.2023
Sales Brand Ambassador
Alclear LLC
01.2019 - 10.2022
Real Estate Investor
Self Employed
04.2017 - 01.2019
Front Desk Trainer
Yard House Restaurant
04.2014 - 05.2017
Supervisor
Caribou Coffee
02.2012 - 03.2014
Assistant Store Manager
Starbucks Coffee Company
04.2004 - 12.2012
High School Diploma -
Miami Central Senior Highschool