Octavio Valle
Chicago,USA
Summary
Confident and reliable individual with strong leadership and communication skills. Demonstrated ability to resolve customer complaints and support team operations in fast-paced environments. Eager to further develop customer service and organizational capabilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Chicago, IL
04.2025 - Current
- Provided excellent customer service by taking and fulfilling orders promptly.
- Handled cash transactions accurately at the front counter register.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Assisted team members with training on new procedures and menu items.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
Softball Team Manager
Sarah E Goode Stem Academy
Chicago
03.2024 - 05.2024
- Had constant communication with my team members and the coach throughout the season.
- Provided a safe work environment and assisted in resolving conflicts.
- Communicated with my team regarding game schedule.
- Participated in practice activities and working together with others to achieve a common goal.
Word Choice Cafe
After School Matters
Chicago
06.2022 - 07.2022
- Hands-on experience with food safety, sanitation, and nutrition.
- Opportunities to learn and explore culinary experience.
- Obtained skills to plan, prepare, cook, and present a full course lunch or dinner.
- Had to present photos of the meals cooked and prepped to instructor and students.
Education
Some College (No Degree) - Welding Engineering Technology
City Colleges of Chicago-Richard J Daley College
Chicago, ILSkills
- Cash handling
- Customer service
- Attention to detail
- Leadership skills
- Communication skills
- Problem-solving
- Team collaboration
- Company standards
- Multitasking and organization
- Adaptability
Certification
- 525 Multimeter
- Dremel 3D Idea Builder
- Dremel LC40 Laser Cutter
- Tape and Rule Measurement
- Slide Caliper Measurement
- Micrometer Measurement
- Dial Gage Measurement
- Basic Welding Print Reading
Languages
Spanish
Timeline
Crew Member
McDonald's
04.2025 - Current
Softball Team Manager
Sarah E Goode Stem Academy
03.2024 - 05.2024
Word Choice Cafe
After School Matters
06.2022 - 07.2022
Some College (No Degree) - Welding Engineering Technology
City Colleges of Chicago-Richard J Daley College