Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Odeline Dordoye

Employed
Florida City,FL

Summary

Proven leader in customer service and cash management, I significantly enhanced customer satisfaction and streamlined cash handling processes at RaceTrac. Expert in store operations and team development, my skills in time management and attention to detail led to improved efficiency. My approach fosters positive customer relationships, driving repeat business.

Overview

2
2
years of professional experience

Work History

Cashier Manager

RaceTrac
11.2023 - Current
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Built positive relationships with customers to increase repeat business.

Cashier Team Lead

Walmart
07.2022 - 09.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.

Education

GED -

Miami Dade College
Miami, FL
05.2026

Skills

  • Customer Service
  • Cash handling and management
  • Cash handling expertise
  • Cash Register Operation
  • Store Opening and Closing
  • Time Management

Languages

haitian creole
Native or Bilingual

Timeline

Cashier Manager

RaceTrac
11.2023 - Current

Cashier Team Lead

Walmart
07.2022 - 09.2023

GED -

Miami Dade College

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