Summary
Overview
Work History
Education
Skills
Timeline
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Odessa Charbonau

Gridley,CA

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

7
7
years of professional experience

Work History

Cashier

Fastrip Gas Station
01.2017 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Shift Manager

Carls Jr
05.2020 - 08.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours, and inventory movements.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.

Cashier Team Leader

Bulldog Express
04.2016 - 06.2018
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Associate of Science - Biology

Butte College
Oroville, CA
06.2023

Skills

  • Customer Service
  • Product Recommendations
  • Cash Register Operation
  • Customer Assistance
  • ID Verification
  • POS Systems
  • Cash Handling
  • Loss Prevention
  • Liquor Regulations and Compliance
  • Time Management Skills
  • Cleaning and Sanitizing
  • Basic Math Competence
  • Effective Communication
  • Work Ethic and Integrity
  • Multitasking Capabilities
  • Reliability and Punctuality

Timeline

Shift Manager

Carls Jr
05.2020 - 08.2022

Cashier

Fastrip Gas Station
01.2017 - 06.2023

Cashier Team Leader

Bulldog Express
04.2016 - 06.2018

Associate of Science - Biology

Butte College

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Odessa Charbonau