Odner Youte
Plantation,FL
Summary
Dynamic and results-oriented professional with a proven track record in customer service and passenger transportation. Excelled at Dunkin' Donuts by enhancing customer loyalty through exceptional service and accuracy. As an Uber Partner, achieved high passenger satisfaction with punctuality and safety. Skilled in bilingual communication and flexibility, demonstrating a strong work ethic and integrity.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Dunkin' Donuts
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Uber Partner
Uber And Lyft
01.2023 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Built rapport with passengers through friendly conversation and attentive listening.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Education
High School Diploma -
Lycee Henry Christophe of Haiti
Haiti07-2010
Skills
- Customer service
- Flexibility
- Customer assistance
- Punctuality
- Cleanliness
- Work ethic and integrity
- Patience and empathy
- Driving safety
- Passenger transportation
- Fluent bilingualism
Languages
Spanish
Full Professional
French
Full Professional
English
Professional Working
Timeline
Cashier
Dunkin' Donuts
12.2023 - Current
Uber Partner
Uber And Lyft
01.2023 - Current
High School Diploma -
Lycee Henry Christophe of Haiti
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