Ofelia Velazquez
Jewels Osco
2
years of professional experience
I have the ability to adapt quickly to new technologies and perform well under stressful situations. I'm skilled in resolving complaints and ensuring seamless service. Organized, dependable and always on time. Willing to take on added responsibilities to meet team goals.
Work History
Cashier
4 Years 1 Month- Assisted customers with self-checkout machine operations.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing delays for customers.
Education
Associate of Arts - Animation
High School Diploma
- 4.48 GPA
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Reliability and punctuality
Adaptable and Flexible
Cleaning and sanitizing
Professionalism and Courtesy
Money Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Jewels Osco
09.2022 - CurrentRead More
College of DuPage
Associate of Arts from Animation
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Glenbard East High School
High School Diploma
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