Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ofelia Velazquez

Summary

I have the ability to adapt quickly to new technologies and perform well under stressful situations. I'm skilled in resolving complaints and ensuring seamless service. Organized, dependable and always on time. Willing to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Cashier

Jewels Osco
09.2022 - Current


  • Assisted customers with self-checkout machine operations.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Contributed to store cleanliness by routinely sanitizing the self-checkout stations, promoting a healthy environment for customers and staff alike.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing delays for customers.

Education

Associate of Arts - Animation

College of DuPage
Glen Ellyn, IL
05.2025

High School Diploma -

Glenbard East High School
Lombard, IL
05.2022

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Adaptable and Flexible
  • Cleaning and sanitizing
  • Professionalism and Courtesy
  • Money Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Jewels Osco
09.2022 - Current

Associate of Arts - Animation

College of DuPage

High School Diploma -

Glenbard East High School

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Ofelia Velazquez