Ojanae Hardiman
Vancouver,WA
Summary
Driven and Proven leader with strong problem solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety .
Overview
3
3
years of professional experience
Work History
Crew Member/Manager
Little Caesars
Vancouver, WA
06.2022 - Current
- Invested in staff development through ongoing coaching, mentoring, and providing opportunities for growth within the company.
- Resolved customer concerns promptly and professionally, leading to repeat business and positive reviews.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
Shift Leader
Jack in the Box
Vancouver, WA
06.2023 - 12.2024
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Diploma -
Fort Vancouver High School
Vancouver, WA01.2023
Skills
Food plating and presentation
Safe food handling
Self-Motivated
Problem-Solving
Training and Development
Dependable and Responsible
Attention to Detail
Maintenance and Repair
Stocking and replenishing
Menu memorization
Timeline
Shift Leader
Jack in the Box
06.2023 - 12.2024
Crew Member/Manager
Little Caesars
06.2022 - Current
Diploma -
Fort Vancouver High School